KIND GOODS FAQ
First Time at a Dispensary
I’m a first-time visitor and have never been to a dispensary before. What can I expect?
You’ll be greeted at the door, asked for a valid government–issued ID, then welcomed inside to browse. Our budtenders are here to help you explore products, understand effects, and find something that fits your needs. No pressure, no rush.
What do I need to bring with me?
All customers must bring a valid, unexpired government–issued photo ID that shows you are 21 or older. Medical patients must also bring their patient card.
About Kind Goods
Why choose Kind Goods?
We focus on quality, education, and an easy-going experience. Our shelves are stocked with trusted brands. Our team is fully trained to guide both beginners and connoisseurs.
What types of products can I find at Kind Goods?
We offer flower, pre-rolls, concentrates, edibles, vapes, tinctures, topicals, accessories, and more. Inventory varies by location.
Where can I use or consume cannabis I bought at Kind Goods?
State law requires cannabis to be consumed on private property with the owner’s permission. Using cannabis in public, in cars, or on federal land is not allowed.
Returns and Policies
Can I make a return?
Due to state regulations, cannabis products cannot be returned. If you experience a defective product, bring the item and receipt back to the store and we can help troubleshoot or escalate with the manufacturer.
Medical Marijuana
Why keep a medical marijuana card?
A medical card can give you lower taxes, larger purchase limits, and access to specific products and patient programs. Some patients also keep a card for legal protections and cost savings.
How do I get a medical card?
We can direct you to local clinics that provide evaluations, or you can find state registered physicians online. You’ll need a qualifying condition and valid documentation.
Discounts
Does Kind Goods have a veteran’s discount?
Yes. Show valid military or veteran ID at checkout. 22%
Does Kind Goods have a senior discount?
Yes. Seniors 60+ receive special discounts at participating locations.
Can discounts be combined?
Most discounts cannot be stacked. Your budtender can help you pick whichever discount saves you the most money that day. Senior and Military discounts are stackable.
Pricing and Payment
What forms of payment do you accept?
Most locations accept cash, debit, and cashless ATM. Credit cards are not allowed for cannabis transactions. ATMs are available in store.
Does Kind Goods have a pricing policy?
Pricing varies by location and product category. Sales tax, medical tax reductions, and discounts will be shown at checkout.
Loyalty and Online Ordering
How does the Kind Goods Loyalty Program work?
Earn points every time you shop. Points can be redeemed for rewards on future purchases.
How do I join the Loyalty Program?
You can join in store at checkout or sign up online through our website.
How does online ordering work and how often is the menu updated?
Menus update throughout the day as inventory changes. Place your order online, then pick it up in store with your ID. Reserved products are held for a limited time.
Available 4/1 – 4/30
Contacting Us
How can I contact Kind Goods?
You can reach us through the Contact Us page on our website or email us directly at info@thekindgoods.com. Each location also has its own phone number listed on the site.